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Outcome-Based Performance Management in the Public Sector

Carmine Bianchi, Elio Borgonovi, Eugenio Anessi-Pessina, 2018
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Product details

"Outcome-Based Performance Management in the Public Sector" offers a comprehensive analysis of the application of an outcome-oriented approach to performance evaluation in the public sector. The book examines how governments can assess the impacts of their policy measures both in the short term and the long term. It highlights the necessity of looking beyond the perspective of individual institutions and considering the interactions between various organizations. Given the increasing complexity of social challenges referred to as "wicked problems," the book provides theoretical and empirical insights into the development of performance management systems that are focused on outcomes. These systems are crucial for managing the dynamics and the multitude of actors and sectors involved in solving such problems. The approaches presented in this book promote the creation of more flexible and comprehensive governance structures that are essential for effectively addressing complex societal challenges.

Key specifications

topic
Social sciences
Author
Carmine BianchiElio BorgonoviEugenio Anessi-Pessina
Year
2018
Book cover
Paperback

General information

Item number
56051032
Publisher
Springer
Category
Reference books
Release date
11.3.2025

Book properties

topic
Social sciences
Author
Carmine BianchiElio BorgonoviEugenio Anessi-Pessina
Year
2018
Book cover
Paperback

Voluntary climate contribution

CO₂ emissions
0,25 kg
Climate contribution
EUR 0,12

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Product Safety

No right of return
24 Months statutory warranty
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Statutory warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Galaxus
  • 1.Redline
    0 %
  • 1.S.Fischer
    0 %
  • 1.Springer
    0 %
  • 1.Stämpfli
    0 %
  • 1.Ullstein
    0 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

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  • Springer
    Not enough data
  • 1.Penguin Random House
    0 days
  • An der Ruhr
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  • Anaconda
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  • Ariston
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Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Galaxus
  • 54.Penguin Random House
    1,1 %
  • 54.S.Fischer
    1,1 %
  • 54.Springer
    1,1 %
  • 54.Wiley VCH
    1,1 %
  • 60.Dorling Kindersley
    1,2 %
Source: Galaxus