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Problematische Mitarbeiter erfolgreich führen

German, Hartmut Laufer, 2018
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Product details

The book addresses specific challenges in employee management and demonstrates ways to establish a partnership-based relationship between leaders and employees. Based on current psychological insights and his extensive experience as a leader, the author sheds light on the underlying causes of problematic employee behaviors and presents practical leadership techniques and communication tools to manage the resulting conflicts. The author illustrates how leaders can successfully navigate the difficult balancing act in employee discussions between upholding the company's interests on one hand and fulfilling their duty of care towards employees on the other. Therefore, the final chapter focuses on the particular requirements, risks, and rules that need to be considered in problem-specific employee conversations.

Key specifications

Language
German
Author
Hartmut Laufer
Year
2018
Number of pages
159
Book cover
Paperback

General information

Item number
7821571
Publisher
Springer
Category
Reference books
Release date
4.4.2018

Book properties

Language
German
Author
Hartmut Laufer
Year
2018
Number of pages
159
Edition
1
Book cover
Paperback

Voluntary climate contribution

CO₂ emissions
0,35 kg
Climate contribution
EUR 0,12

Legal Notice

Product Safety

14-day cancellation right
30-day right of return if unopened
24 Months statutory warranty
1 additional offer
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Statutory warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Galaxus
  • 1.Rheinwerk
    0 %
  • 1.S.Fischer
    0 %
  • 1.Springer
    0 %
  • 1.Stämpfli
    0 %
  • 1.Ullstein
    0 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • Springer
    Not enough data
  • An der Ruhr
    Not enough data
  • Anaconda
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  • Ariston
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  • Avery Publishing Group
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Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Galaxus
  • 56.Orell Füssli
    1,1 %
  • 56.Penguin Random House
    1,1 %
  • 56.Springer
    1,1 %
  • 60.An der Ruhr
    1,2 %
  • 60.Don Bosco
    1,2 %
Source: Galaxus