The work presented in its second edition outlines the phases of certifying a company step by step, following the process of a specific certification in a practical manner that can easily be applied to companies in any industry. Examples for implementation are discussed from the perspective of operational functions and business processes. It demonstrates that it is possible to organize companies and establish simple, clear workflows and processes with ISO 9000. The book offers a wealth of proven approaches, including overviews, forms, and checklists.