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Täter oder Opfer, das ist nicht die Frage

German, Andre Kleuter, 2017
Price in EUR including VAT
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Product details

Conventional descriptions of bullying are characterized by a perpetrator-victim categorization. On one side are the perpetrators, who seemingly bully others out of envy, resentment, and malice, and on the other side are the victims, who are at the mercy of the perpetrator. Andre Kleuter breaks with this perspective and follows the assumption that those affected by bullying are not helplessly at the mercy of the situation, but can contribute to both the resolution and the chronicity of the issue. He presents a methodological approach for counseling individuals suffering from workplace bullying based on a systemic consulting approach. Using a process model, he clearly and practically explains the individual steps in the counseling process. He demonstrates how it is possible to trace the factors and dynamics that led to the bullying and to utilize them for a resolution process.

Key specifications

topic
Social sciences
Subtopic
General psychology
Language
German
Author
Andre Kleuter
Year
2017
Number of pages
150

General information

Item number
7128168
Publisher
Vandenhoeck + Ruprecht
Category
Reference books
Release date
14.11.2017

Book properties

topic
Social sciences
Subtopic
General psychology
Language
German
Author
Andre Kleuter
Year
2017
Number of pages
150
Edition
1

Voluntary climate contribution

CO₂ emissions
0,14 kg
Climate contribution
EUR 0,12

Product dimensions

Height
200 mm
Width
120 mm
Weight
189 g

14-day cancellation right
30-day right of return if unopened
24 Months statutory warranty
Legal concerns

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Statutory warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Galaxus
  • 1.UTB
    0 %
  • 1.Vahlen
    0 %
  • 1.Vandenhoeck + Ruprecht
    0 %
  • 1.Various Publishers
    0 %
  • 43.Deutsche Bibelgesellschaft
    0,1 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • Vandenhoeck + Ruprecht
    Not enough data
  • An der Ruhr
    Not enough data
  • Anaconda
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  • Ariston
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  • Avery Publishing Group
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Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Galaxus
  • 1.Schäffer-Poeschel
    0 %
  • 1.Ullstein
    0 %
  • 1.Vandenhoeck + Ruprecht
    0 %
  • 13.Little, Brown and Company
    0,2 %
  • 13.Macmillan
    0,2 %
Source: Galaxus