Thanks for the Feedback
English, Douglas Stone, Sheila Heen, 2015Only 3 pieces in stock at third-party supplier
Product details
The authors of the classic "Difficult Conversations" show you in "Thanks for the Feedback" how to accept criticism productively. Every day, we receive feedback from friends and family, colleagues, customers, bosses, teachers, doctors, and even strangers. We are evaluated, coached, and criticized regarding our performance, our personalities, and our appearance. We know that feedback is essential for professional development and healthy relationships, but often we fear it and may even reject it. This is because, while we want to learn and grow, we also want acceptance just as we are. "Thanks for the Feedback" is the first book to directly address this tension. In it, the world-renowned team from the Harvard Negotiation Project provides a simple framework and powerful tools that show us how to approach the storm of comments and advice in life with curiosity and grace.
topic | Lifestyle + Personality |
Language | English |
Author | Douglas Stone, Sheila Heen |
Year | 2015 |
Number of pages | 368 |
Book cover | Paperback |
Item number | 8705975 |
Publisher | Penguin Random House |
Category | Guidebooks |
Release date | 13.3.2015 |
topic | Lifestyle + Personality |
Language | English |
Author | Douglas Stone, Sheila Heen |
Year | 2015 |
Number of pages | 368 |
Book cover | Paperback |
CO₂ emissions | 0,34 kg |
Climate contribution | EUR 0,12 |
Height | 198 mm |
Width | 128 mm |
Weight | 260 g |
Product Safety |
Length | 20 cm |
Width | 13.40 cm |
Height | 3.20 cm |
Weight | 255 g |
30-day right of return if unopened
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Statutory warranty score
How often does a product of this brand in the «Guidebooks» category have a defect within the first 24 months?
Source: Galaxus- 109.Lonely Planet0,2 %
- 109.Pan Macmillan0,2 %
- 109.Penguin Random House0,2 %
- 109.Quarto Publishing0,2 %
- 109.Simon & Schuster0,2 %
Statutory warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Galaxus- Penguin Random HouseNot enough data
- 1.Dorling Kindersley0 days
- Abrams & ChronicleNot enough data
- AdacNot enough data
- AllegriaNot enough data
Return rate
How often is a product of this brand in the «Guidebooks» category returned?
Source: Galaxus- 114.Haynes Publishing Group0,9 %
- 114.Malik0,9 %
- 114.Penguin Random House0,9 %
- 114.Riva0,9 %
- 114.Stiftung Warentest0,9 %