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Thanks for the Feedback

English, Douglas Stone, Sheila Heen, 2015
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Product details

The authors of the classic "Difficult Conversations" show you in "Thanks for the Feedback" how to accept criticism productively. Every day, we receive feedback from friends and family, colleagues, customers, bosses, teachers, doctors, and even strangers. We are evaluated, coached, and criticized regarding our performance, our personalities, and our appearance. We know that feedback is essential for professional development and healthy relationships, but often we fear it and may even reject it. This is because, while we want to learn and grow, we also want acceptance just as we are. "Thanks for the Feedback" is the first book to directly address this tension. In it, the world-renowned team from the Harvard Negotiation Project provides a simple framework and powerful tools that show us how to approach the storm of comments and advice in life with curiosity and grace.

Key specifications

topic
Lifestyle + Personality
Language
English
Author
Douglas StoneSheila Heen
Year
2015
Number of pages
368
Book cover
Paperback

General information

Item number
8705975
Publisher
Penguin Random House
Category
Guidebooks
Release date
13.3.2015

Book properties

topic
Lifestyle + Personality
Language
English
Author
Douglas StoneSheila Heen
Year
2015
Number of pages
368
Book cover
Paperback

Voluntary climate contribution

CO₂ emissions
0,34 kg
Climate contribution
EUR 0,12

Product dimensions

Height
198 mm
Width
128 mm
Weight
260 g

Legal Notice

Product Safety

Package dimensions

Length
20 cm
Width
13.40 cm
Height
3.20 cm
Weight
255 g

14-day cancellation right
30-day right of return if unopened
24 Months statutory warranty
Legal concerns

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Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Guidebooks» category have a defect within the first 24 months?

Source: Galaxus
  • 109.Lonely Planet
    0,2 %
  • 109.Pan Macmillan
    0,2 %
  • 109.Penguin Random House
    0,2 %
  • 109.Quarto Publishing
    0,2 %
  • 109.Simon & Schuster
    0,2 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • Penguin Random House
    Not enough data
  • 1.Dorling Kindersley
    0 days
  • Abrams & Chronicle
    Not enough data
  • Adac
    Not enough data
  • Allegria
    Not enough data

Return rate

How often is a product of this brand in the «Guidebooks» category returned?

Source: Galaxus
  • 114.Haynes Publishing Group
    0,9 %
  • 114.Malik
    0,9 %
  • 114.Penguin Random House
    0,9 %
  • 114.Riva
    0,9 %
  • 114.Stiftung Warentest
    0,9 %
Source: Galaxus