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The Communication Book

English, Mikael Krogerus, 2018
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Product details

The authors of the international bestseller "The Decision Book" show us how we can communicate better at work and in everyday life. The internationally successful duo Mikael Krogerus and Roman Tschäppeler have tested the 44 most important communication theories – from Aristotle's thoughts on presentation to Proust's approach to questioning, and even the Harvard Negotiation Project – for their practicality in daily business life. In "The Communication Book," they distill these theories into a single volume that transforms seemingly complex ideas into clear and entertaining diagrams in their engaging style. From better meetings and enhancing the conversations in your head to improving your listening skills and small talk, the pair masterfully combines theoretical knowledge and business tips with humor and practicality. With sections on work, the self, relationships, and language, they demonstrate that we can improve our communication skills.

Key specifications

topic
Economy & Law
Language
English
Author
Mikael Krogerus
Year
2018
Number of pages
208
Book cover
Hard cover

General information

Item number
7683353
Publisher
Penguin Random House
Category
Reference books
Manufacturer No.
9780241982280
Release date
5.4.2018

Book properties

topic
Economy & Law
Language
English
Author
Mikael Krogerus
Year
2018
Number of pages
208
Edition
1
Book cover
Hard cover

Voluntary climate contribution

CO₂ emissions
0,17 kg
Climate contribution
EUR 0,12

Product dimensions

Height
185 mm
Width
116 mm
Weight
218 g

Legal Notice

Product Safety

Package dimensions

Length
18.70 cm
Width
11.80 cm
Height
1.90 cm
Weight
214 g

14-day cancellation right
30-day right of return if unopened
24 Months statutory warranty
1 additional offer
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Statutory warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Galaxus
  • 43.Econ
    0,1 %
  • 43.Hogrefe
    0,1 %
  • 43.Penguin Random House
    0,1 %
  • 43.Piper
    0,1 %
  • 43.Suhrkamp
    0,1 %

Statutory warranty case duration

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  • Penguin Random House
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  • An der Ruhr
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Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Galaxus
  • 56.HarperCollins
    1,1 %
  • 56.Orell Füssli
    1,1 %
  • 56.Penguin Random House
    1,1 %
  • 56.Springer
    1,1 %
  • 60.An der Ruhr
    1,2 %
Source: Galaxus