One of Germany's most successful innkeepers has written another book: Irmin Burdekat shares stories about his life on the front lines of hospitality. Whether as a hotel bellboy, a hotelier on an island, the manager of a highway rest stop, a live music pub owner, or a national system catering guru, Burdekat weaves a captivating thread of stories and observations, encounters, and dining tips throughout the diverse stages of his culinary biography. Readers will not only learn what goes on behind the bar, but Burdekat also offers insights into the mind and heart of a service worker. A wink and a nod to guest complaints and a bit of colleague criticism are, of course, part of the package. This book is for guests. And for restaurateurs. So, for everyone! Remarkable is Burdekat's unwavering belief in the goodness of guests. His mission remains the joyful remainder.