Media and the internet are ubiquitous in today's world and are also fundamentally changing communication within families. What does this mean? Some developments are embraced by parents and children, but often they also feel overwhelmed by the rapid pace of digitalization. This must be taken into account in counseling practice. When families seek counseling, it is important for counselors to be familiar with the relevant topics surrounding media influence, as well as appropriate methods and interventions. Joachim Wenzel illustrates how this can be achieved through exemplary counseling processes with families, demonstrating how systemic counseling can professionally address the accompanying questions. Counselors need to develop a supportive and inquisitive attitude towards these phenomena and assist clients in navigating the changes.