This book brings together three great motifs of the network society: the seeking and using of information by individuals and groups, the creation and application of knowledge in organizations, and the fundamental transformation of these activities as they are enacted on the Internet and the World Wide Web. Of the three, the study of how individuals and groups seek information probably has the longest history, beginning with the early information needs and uses studies soon after the Second World War. The study of organizations as knowledge-based social systems is much more recent and really gained momentum only within the last decade or so. The study of the World Wide Web as information and communication media is younger still, but has generated tremendous excitement, partly because it has the potential to reconfigure the ways in which people seek information and use knowledge.