Lack of motivation and employee frustration cost German companies 93 billion euros annually in the form of inefficient work and poor results. Therefore, leadership expert Maren Lehky demonstrates in this book how leaders can recognize the hidden criticism of their employees and what lies behind typical management complaints. Using numerous examples from her consulting experience, she explains when supervisors need to take action and how they can proactively address issues in a timely manner. For a constructive and positive collaboration with guaranteed better work results.