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Who Can You Trust?

English, Rachel Botsman, 2018
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Product details

Nominated for the Business Book Awards 'Embracing Change' category, this ground-breaking exploration delves into how the digital era is revolutionizing human trust. If you can't trust those in charge, who can you trust? From government to business, banks to media, trust in institutions is at an all-time low. However, this isn't the age of distrust—far from it. In this revolutionary and widely praised book, world-renowned trust expert Rachel Botsman reveals that we are at the tipping point of one of the biggest social transformations in human history. While we may have lost faith in institutions and leaders, millions of people travel in cars with total strangers, exchange digital currencies, or find themselves trusting a bot. This is the age of "distributed trust," a paradigm shift driven by innovative technologies that are rewriting the rules of an all-too-human relationship. If we are to benefit.

Key specifications

Language
English
Author
Rachel Botsman
Year
2018
Number of pages
352
Book cover
Paperback

General information

Item number
8896574
Publisher
Penguin Random House
Category
Reference books
Manufacturer No.
9780241296189
Release date
4.10.2018

Book properties

Language
English
Author
Rachel Botsman
Year
2018
Number of pages
352
Book cover
Paperback

Voluntary climate contribution

CO₂ emissions
0,27 kg
Climate contribution
EUR 0,12

Product dimensions

Height
198 mm
Width
129 mm
Weight
245 g

Legal Notice

Product Safety

14-day cancellation right
30-day right of return if unopened
24 Months statutory warranty
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Statutory warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Galaxus
  • 45.Hogrefe
    0,1 %
  • 45.Ingram Publishers
    0,1 %
  • 45.Penguin Random House
    0,1 %
  • 45.Piper
    0,1 %
  • 45.Suhrkamp
    0,1 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

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  • Penguin Random House
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Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Galaxus
  • 52.Rheinwerk
    1 %
  • 52.Wiley VCH
    1 %
  • 57.Penguin Random House
    1,1 %
  • 57.Piper
    1,1 %
  • 57.Springer
    1,1 %
Source: Galaxus