Just like eating dumplings, one after the other. Unfortunately, process management is not quite that simple. However, when properly illustrated, it is often not as difficult to understand as it seems at first glance. Michael Huth will quickly introduce you to this topic. He explains what processes are, their significance in companies, and the relevant terminology. After that, the phase concept, process documentation, process evaluation, process optimization, and much more will be discussed. Numerous exercises with solutions will help you test and reinforce your knowledge.