With this new workbook developed for office management trainees, students are specifically prepared to master their professional daily tasks in an office environment in a foreign language. Action-oriented and student-friendly, Emma Frey, a 19-year-old office management trainee, guides readers through the workbook. Various thematic focuses from the everyday work life of office management professionals are addressed in diverse units. The workbook also explores the modern professional world with all its communication tools. The use of a wide range of authentic texts ensures a strong practical relevance. Numerous tasks and exercises serve as practice-oriented training for the skills of Reception, Production, Interaction, and Mediation, aligning with the current requirements of the KMK. For internal differentiation, all units are structured accordingly.