Based on largely consolidated and well-developed SAP R/3 systems, optimizing the use of R/3 in terms of costs and performance is becoming increasingly important to gain competitive advantages. One of the key dimensions of this optimization is consistent process integration to make operational workflows faster, safer, and more cost-effective. This approach inevitably leads to the topic of workflow management and, for SAP users, to SAP WebFlow. This book introduces the topic of workflow management, provides an overview of technical possibilities, and highlights potentials, risks, and economic aspects through various practical examples. Concrete checklists and technical tips facilitate potential assessment and project planning.