According to the instructions, you must not mix any liquid above 50 degrees Celsius. I used to warm mine up at 50 degrees for a few minutes and then mix tea at 70-80 degrees. This worked well, but after 3 months it started to leak.

Yes, according to our research, this is the second version.

Unfortunately, we do not offer spare parts for the Blendjet 2.

Unfortunately, we do not offer the drinking cup and lid separately. We recommend that you contact the manufacturer directly.

I have not yet had to replace any part of the Blendjet 2. But if Galaxus doesn't have it in their range, I would order it directly from BlendJet.com. Although they are in the USA, they respond promptly and competently.

Thank you for your message! The department responsible has been informed of the situation: everything seems to be in order for the lot currently for sale. :)

The quality currently seems to be good. We sell this item every day and have only received 4 reports of a defect this year, out of over 200 units sold.

We kindly ask you to please contact our Customer Service directly, so that they can help you accordingly. https://helpcenter.galaxus.ch/hc/de/requests/new

You only have to put hot water and run it with dishwater soap for 20 seconds, one cycle Never tried to wash in a dishwasher, I would say NO

È in plastica

Then it is best to enter a return via account.... LG

Yes, you can order the seals directly from Blendjet, they are quick and cheap. Here is the link to the upper seal https://blendjet.com/products/bj2-replacement-lid-o-ring?variant=32550979272770

Hello, No it doesn't run while charging as I have experienced on mine.

don't know exactly, maybe 20 minutes. but works great !

You can fill it with water and add a drop of soap and then mix it once, then it is clean and does not smell. The best thing is to mix it again with just water to rinse it out.

Theoretically yes, you can store the blender in the refrigerator at a positive temperature. However, LiPo batteries do not perform at their best in cold temperatures. It gets even worse and more dangerous in hot temperatures. If you take your blender in the car in the summer, the battery will get quite hot and this will shorten its life.

The lid is screwed on and has a rubber seal = tight. The blender even has a wrist strap on the lid and is carried with it.

The best thing to do is to contact our customer service directly at https://helpcenter.galaxus.ch/hc/de/requests/new. Then your request can be checked individually. :) LG

Charging takes about 1-2 hours. Afterwards you can make 5-10 smoothies. I'm not really sure, I haven't really paid attention to battery time until now... And I often run it twice to make sure everything is mixed well. Then maybe a third round for cleaning (but you can also rinse normally).