Why does the bottom of the inner container get totally scratched, even if you only use the plastic spoon provided? And even though it is made of stainless steel (not Teflon)?

Is it really the case that on the Cuckoo CRP-CHSS1009FN I can only click the time in 5minute increments on the Multicook button? 10min is often too little and at 15min it is overcooked - does anyone know? Thanks for your feedback!

Is the product really 41.9cm high or is that the length of the product? Because in the photos it looks like the product is longer than it is taller.

The plug adapters supplied to operate the unit in Switzerland are rated up to 10A. The instruction manual states that extension cables must be rated up to 15A. Can the unit be operated safely with the supplied adapters? I only saw this after the fact and now I have a bad feeling. Unfortunately, I have no idea at all about electrical appliances.

I am looking for accessories for the Cuckoo devices, especially sealing rings. Is there a way to get them from Galaxus?

I am looking for recipes and an instruction manual in German