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Dreame H12 Pro Ultra (Vacuuming + mopping)
EUR299,–

Dreame H12 Pro Ultra

Vacuuming + mopping


Question about Dreame H12 Pro Ultra

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Anonymous

5 months ago

Dirt/dust remains when wiping forwards, backwards and forwards again. Is the appliance only intended for forward mopping or is there a fault with the appliance?

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LAMike20

5 months ago • purchased this product

purchased this product
It could be one of several things:
1) The area is particularly dirty.
2) The water tank may not be full and the brush is running dry.
3) You may need to clean the appliance (manually, not just on the base). This is because the appliance contains a metal scraper that traps a lot of hair/dust but which settles there. You have to remove the brush roller and clean the area with the brush supplied.
From time to time, I also like to clean the brush manually with a detergent and rinse it well. Then I place it on the base to dry.

I hope this helps!