Your data. Your choice.

If you select «Essential cookies only», we’ll use cookies and similar technologies to collect information about your device and how you use our website. We need this information to allow you to log in securely and use basic functions such as the shopping cart.

By accepting all cookies, you’re allowing us to use this data to show you personalised offers, improve our website, and display targeted adverts on our website and on other websites or apps. Some data may also be shared with third parties and advertising partners as part of this process.

Legal noticePrivacy notice
Ring Alarm (Gen 2) Starter Security Kit
EUR219,99

Ring Alarm (Gen 2) Starter Security Kit

Question about Ring Alarm (Gen 2) Starter Security Kit

avatar
juerg06

1 year ago

In the pictures, it looks like the two parts are mounted to form a contact on one level (window and wall). In my case, the window and frame are not on the same level. Do you have a solution to this problem?

Avatar
avatar
CécileK468

9 months ago

What can I do if the gap is greater than 2cm? Thank you
avatar
ruchf

1 year ago

The distance simply must not be greater than approx. 2 cm. Whether they are at the same height or diagonally does not matter.
avatar
breimman

1 year ago

That's not the case with us either, it works perfectly. The system still recognises when the door/window is closed or opened.