ATTENTION. Oral-B makes it extremely difficult to receive the cashback.

First step on the first website/form
Upload the invoice
Write the EAN of the product (*)
Upload a photo of the EAN (product code)

Second step on another website
Register with a valid e-mail address
Provide your surname/first name, address, IBAN etc.
Upload the invoice again.
Upload the photo of the EAN again.

Third step
The original packaging with the EAN +
The invoice +
Another form
Print all this out and send it to Oral-B by post (you have to pay the postage yourself)

(*) The EAN on my original packaging was not recognised. I had to send about seven emails to support before the problem was finally corrected manually.

CASH BACK FLOP!

Question

ATTENTION. Oral-B makes it extremely difficult to receive the cashback.

First step on the first website/form
    Upload the invoice
    Write the EAN of the product (*)
    Upload a photo of the EAN (product code)

Second step on another website
    Register with a valid e-mail address
    Provide your surname/first name, address, IBAN etc.
    Upload the invoice again.
    Upload the photo of the EAN again.

Third step
    The original packaging with the EAN +
    The invoice +
    Another form
    Print all this out and send it to Oral-B by post (you have to pay the postage yourself)

(*) The EAN on my original packaging was not recognised. I had to send about seven emails to support before the problem was finally corrected manually.

CASH BACK FLOP!

Accepted Answer

I can confirm this 100%, Oral B cash back or how to take customers for idiots... I personally went through all the stages, finally sent all the information to Germany (!) only to never receive anything... in short, I won't be asked again, that's clear.

Answer

I’ve had the identical issue. So far I haven’t received any money. Lots of email back and forth and now they want proof I’ve sent the letter with the QR code and the form. Simply ridiculous.

Your data. Your choice.

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