You ask a question to customer service and after a relatively short time you get a very polite answer from a customer advisor. If you want to reply to the answer by e-mail, perhaps to find out more details, you get a generated reply asking you to use the Digitec assistant and the whole procedure starts all over again.Sorry, but what kind of stupid system is this if you can't reply directly to the customer advisor by e-mail.I've never experienced anything like it anywhere else.

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I ordered a Lenovo laptop a few months ago. Unfortunately, the keyboard was defective, so I had to send the device in for repair. After about two months, I never received the laptop back. I was refunded the purchase price, but not the additional guarantee I had paid for. I paid for both the laptop and the warranty, but only received a partial refund. Very disappointing and frustrating. Unfortunately, I cannot recommend the service and hope that Lenovo will finally resolve the issue with the warranty refund.

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Hello, this battery is temporarily unavailable on your site. Will it be available again?

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hi, did anyone built a loftbed yet? I have found a tutorial on https://www.hochbettguru.de and i wanted to know if you have any experiences? thank you

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Hello together I suggest to Digitec that for products shipped via Planzer Paket, an estimated delivery time of 1 - 7 days, or "sometime when it fits" is generally displayed instead of the usual "next day". This would improve communication considerably. It would be easier to decide and the expectations would be more in line with reality. Can something like this be implemented? What do you think? Kind regards Tobias

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