Hello, I'm a regular customer of galaxus and so far I've been delighted with their products. However, after a bad experience on a similar (giant) site, I'm wondering about the authenticity of the products. Do you know if the products are genuine, if Galaxus is supplied by an approved supplier?

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Hello everyone, I am currently using the Arlo system with 5 Arlo Ultra 2 cameras. For various reasons (e.g. rising subscription costs, reliability, app problems) I would like to replace it. Which system would you recommend to me, perhaps from your own experience? A similar range of functions would be desirable, but without the plan costs. For example, a good, reliable app for control, live notifications on the mobile, setting up activity zones (activate/deactivate certain areas, switch off unnecessary alarms (animals, people, vehicles, etc.), live image, save videos locally for unlimited access, etc.). Of course, it must be suitable for outdoor use and ideally even have a solar charging option as not all of them are easily accessible for battery replacement. I am grateful for any tips and experience reports. Greetings, MFG

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I've just made a warranty claim and I can't find where I can print the service request form to take the product to the nearest shop, as requested on the website.

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Yesterday, two days after installation, the kitchen boiler started leaking tremendously. Fortunately, we were able to prevent any water damage. Reported broken boiler to Galaxus. Two seconds later a credit note and refund of purchase and shipping as return was not an option economically. Congratulations, this is as it should be.

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A category for screens that are not mounted on the ceiling is missing. The category "mobile" unfortunately only fits to a limited extent, as it is apparently currently used for all those that can be folded, for example (for transport).

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