Here to stay at Galaxus: 100-day return policy
8.11.2021
Translation: Jessica Johnson-Ferguson
Accidentally order the wrong size or colour? Not impressed with a product? No problem. At Galaxus you’ve got 100 days to return your order. Your refund will be issued to the payment method used to place your order. You can choose between several payment methods in our shop.
At Galaxus, we believe that online shopping should be straightforward and fair. This is why our return policy is easily accessible and written in clear terms (galaxus.de/galaxus.at). If a product fails to meet your expectations, simply return the item in its original condition, and we’ll cover the postage costs for you. We've also just turned our limited «100-day return policy» offer into a service that’s here to stay.
Payment methods at galaxus.de and galaxus.at
There are seven ways to pay in Germany and four currently available for our shop in Austria:
Germany:
Google Pay, Mastercard, PayPal, instalments, invoice, Visa, advance payment
Austria:
Mastercard, PayPal, Visa, advance payment
Want to join Galaxus?
More and more online shoppers are discovering Galaxus. This is making our business flourish and generating many new and exciting challenges. At our locations in Krefeld and Hamburg, 13 different vacancies are currently waiting for your application. Feel free to drop by: jobs at Galaxus.
Daniel Borchers
Senior Communications Manager
daniel.borchers@galaxus.deA soft spot for good series, loud music, science fiction and (second division) football. As PR Manager, I am available to answer journalists' questions about Galaxus and honest e-commerce.