Your data. Your choice.

If you select «Essential cookies only», we’ll use cookies and similar technologies to collect information about your device and how you use our website. We need this information to allow you to log in securely and use basic functions such as the shopping cart.

By accepting all cookies, you’re allowing us to use this data to show you personalised offers, improve our website, and display targeted adverts on our website and on other websites or apps. Some data may also be shared with third parties and advertising partners as part of this process.

Background information

SBB is logging out: SwissID loses «important customer»

Dominik Bärlocher
2.2.2022
Translation: Eva Francis

As of April, SBB will no longer be using the login service SwissID. This is a major drawback for the Swiss e-ID.

In an e-mail to customers, SBB writes: «In the future, we will focus on the proven SwissPass login of the public transport industry and offer a more clear and user-friendly login page.»

The switch will take place on 31 March 2022. According to Inside IT, SwissID will try to win back SBB.

SwissID: good idea, lacking popularity

SwissID is a good idea – in theory. The service offers all Swiss citizens a central login service. You can verify your identity in the app and use this verified identity for other online services. SwissID's business idea is that online shops, services, government bodies and all those who need logins on their portals accept SwissID as a secure login method.

For users, this means they only need one login. This would mean, instead of «log in with Facebook», it would say «log in with SwissID». Log in and your identity is verified and you can do things such as order debt collection statements or sign officially valid contracts.

SwissID wants to become the electronic ID card (e-ID) of Switzerland.

The numbers confirm this. According to Inside IT, SwissID aimed to have two million users by 2020. The magazine cites data from Swiss Post, according to which 1.6 million users currently use SwissID.

SwissID is missing everyday use cases – Zalando, digitec.ch or the login on news portals such as 20min.ch. Things that Swiss people use every day. But even if a benefit in everyday life was given, would people in Switzerland want it?

Data is valuable – login only the way to get there

Companies aren't interested in SwissID, even if the centralised login service managed by a trusted entity offers customers great advantages in terms of privacy. Similar to the login with Apple ID, SwissID could enable making purchases or logging in without disclosing personal data, as SwissID would be considered a trusted entity. This instance would hopefully be even more secure than the other login services.

The problem? Not only your purchases generate money for a shopping portal. Your data is valuable. If website operators want, they can sell your user data to third parties. This has to be stated in the terms and conditions, but hardly anyone reads them. Or you may be asked whether you want to share your data with «selected partners».

Therefore, companies want to offer their own login service, to make sure all the data is with them and they have a way to make even more money.

So there you have it. Before anyone asks: no, digitec.ch does not resell your data.

140 people like this article


User Avatar
User Avatar

Journalist. Author. Hacker. A storyteller searching for boundaries, secrets and taboos – putting the world to paper. Not because I can but because I can’t not.


Background information

Interesting facts about products, behind-the-scenes looks at manufacturers and deep-dives on interesting people.

Show all

These articles might also interest you

  • Background information

    Apple iOS 14.5: online privacy, please

    by Dominik Bärlocher

  • Background information

    Who will win the fight for our data?

    by Patrick Bardelli

  • Background information

    More emojis for fewer misunderstandings

    by Debora Pape