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Lancom Systems Service: Security updates and support reports

Price in EUR including VAT
Delivered between Sat, 6.9. and Wed, 10.9.
free shipping

Product details

Software maintenance through security updates until the end-of-life (EOL) status of the device (at least 5 years). Support eligibility until the end-of-life (EOL) status of the device (at least 5 years, support access required). Shorter downtimes through 5 years of advance replacement with delivery by the next business day for a LANCOM device upon registration of LANcare Advanced (maximum until the EOL status of the device). Registration must occur within the first three months after purchasing the LANCOM device. Available in S, M, L, and XL variants, depending on the device type. Multiple LANCOM devices in a high-availability cluster require a separate registration of LANcare Advanced for each device. XL option: LANCOM ISG-4000, ISG-8000, and LANCOM R&S Unified Firewall UF-760 and UF-9xx.

Key specifications

Item number
25229784

General information

Manufacturer
Lancom Systems
Category
Routers
Manufacturer no.
10733
Release date
3.2.2023

Colour

Colour
Transparent
Exact colour description
No color

Origin

Country of origin
Germany

Voluntary climate contribution

CO₂-Emission
Climate contribution

Scope of delivery

Scope of delivery
E-mail

Legal Notice

Product Safety

14-day cancellation right
30-day right of return
24 Months statutory warranty

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Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Routers» category have a defect within the first 24 months?

Source: Galaxus
  • 12.Rebel
    0,9 %
  • 14.AVM
    1,1 %
  • 14.Lancom Systems
    1,1 %
  • 16.Telekom
    1,2 %
  • 17.ASUS
    1,3 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • Lancom Systems
    Not enough data
  • 1.Strong
    0 days
  • 2.Huawei
    1 day
  • 2.TP-Link
    1 day
  • 2.Zyxel
    1 day

Return rate

How often is a product of this brand in the «Routers» category returned?

Source: Galaxus
  • 18.Strong
    5,8 %
  • 19.Allnet
    5,9 %
  • 20.Lancom Systems
    6,1 %
  • 21.ASUS
    6,2 %
  • 22.Acer
    6,6 %
Source: Galaxus