Hello, This problem has been reported a lot regarding this monitor on Reddit and diverse forum. It is apparently not related to the Pixel Clean function, but seems more related to the actual bandwidth of the device. From what I've seen, people have reported that the latest firmware fixes the problem, so I recommend you update your monitor if you haven't already: https://www.gigabyte.com/uk/Monitor/AORUS-FO32U2P/support#support-dl-firmware

Thank you for pointing this out, our warranty has also been adjusted to 36 months.

I have 70 hours of use. Pixel Clean has never started automatically (or I didn't realise this). You can start it manually, takes 7-8 minutes. I have just done this for the first time.

Yes, you can connect the monitor to your laptop via USB-C to use screen output and charge your laptop at the same time. The USB-C port supports DisplayPort Alt Mode and offers up to 65W Power Delivery. The integrated USB hub allows you to connect a keyboard and mouse. However, the 240Hz refresh rate is unlikely to be achieved as USB-C does not normally support data rates as high as DisplayPort 2.1.

To install the latest firmware for the Gigabyte Aorus FO32U2P on your Mac mini (macOS 15.x), follow these steps: 1. download the firmware: - Visit the official Gigabyte website and navigate to the support page for the Aorus FO32U2P. - Download the latest firmware version. The current version is F06, which was released on 18 November 2024. 2. preparation: - Make sure your Mac mini is connected to the Internet. - Use a USB cable to connect the Mac mini to the monitor, as the firmware update software requires a USB connection. 3. install the firmware: - Run the firmware update software on your Mac mini. - Follow the on-screen instructions to complete the update process. This may take a few minutes. 4. check the installation: - After the update, restart the monitor and check that the new firmware has been installed correctly. Note: The firmware update software may not be specifically designed for macOS, so it may be necessary to run the software on a Windows PC if problems occur. Alternatively, you can consult the Gigabyte website for specific instructions for macOS.

To install the latest firmware for the Aorus FO32U2P monitor on your Mac mini (macOS 15.x), follow these steps: ### 1. **Download firmware** - Visit the official Gigabyte website. - Navigate to **Support** > **Monitor** > **AORUS FO32U2P**. - Search for the latest firmware version and download it. ### 2. **Extract firmware** - The downloaded file is often a ZIP file. Extract it to a folder on your Mac. ### 3. prepare **USB stick** - Format a USB stick with **FAT32**: - Open **Disk Utility**. - Select the USB stick and click on **Erase**. - Select **MS-DOS (FAT)** as the format and click on **Delete**. - Copy the unzipped firmware file to the USB stick. ### 4. **Update firmware** - Connect the USB stick to the **service port** of the monitor. - Switch on the monitor and open the **OSD menu**. - Navigate to **System** > **Firmware Update**. - Select the USB stick as the source and start the update process. - Wait until the process is complete. The monitor may switch on and off several times during the update. ### 5. **Check** - After the update, check the firmware version in the OSD menu to ensure that the update was successful. ### Important notes: - **Power supply:** Ensure that the monitor is supplied with power during the update. - **Do not interrupt:** Do not interrupt the update process to avoid damage. If you need further assistance, please consult the monitor's user manual or contact Gigabyte support.

The Gigabyte AORUS FO32U2P monitor variant has a matte coating. The term "anti-glare" or "matte" means that the surface of the monitor has an anti-glare coating, which reduces the reflection behaviour and makes it easier to use the screen in bright environments.

Thank you very much for pointing this out. We will be happy to pass this on internally to the responsible department and hope that this will be adjusted promptly.

To achieve the best image result in 4K with 240 Hz, you should use the DisplayPort 2.1 UHBR20 cable. The Gigabyte AORUS FO32U2P supports DisplayPort 2.1 UHBR20, which enables uncompressed data transfer at 80 Gbps, which is necessary to achieve 4K at 240 Hz without Display Stream Compression (DSC). HDMI 2.1, on the other hand, can transmit high data rates, but it is not sufficient to support 4K at 240 Hz without compression.

Yes, G-Sync can be activated on the Gigabyte AORUS FO32U2P with an Nvidia GeForce RTX 4090, although the monitor is not officially certified as G-Sync by Nvidia. The monitor supports Adaptive-Sync and is therefore also compatible with G-Sync, which means that there should be no problems with flickering or artefacts.

To connect a monitor via DisplayPort 2.1, you'll need a DisplayPort 2.1 male-to-male cable. This type of cable is needed to take advantage of the advanced features of the DisplayPort 2.1 standard, such as data transmission at 80 Gbps without compression.

Yes, the AORUS FO32U2P screen is height adjustable. It has a height adjustment of 130 mm, so you can adjust the screen position to suit your needs.

There is no "240hz mode" here, 240hz is simply the maximum refresh rate. You probably mean the WOLED panels from LG (4k 240hz / FullHD 480hz modes) So yes, you have 240hz at 4k.

We're hoping for July, but unfortunately there are no guarantees. :(

The third-party dealer also offers a 36-month warranty on this item. Should a service case arise, this can be registered with us, but the handling and responsibility lies with the third-party dealer.

Due to different suppliers and delivery conditions, there may be price differences compared to other suppliers. We always endeavour to offer a price in line with the market. However, this is not possible for all products.

I can't say for sure, but when I ordered it a few weeks ago, it was delivered with EU and UK plugs. I was then supplied with an adapter free of charge on request.

You can enable G-Sync with an NVIDIA RTX 5090 on this monitor as it is certified as "NVIDIA G-Sync Compatible". However, it is important to note that using G-Sync on a monitor that normally supports FreeSync may require some restrictions or adjustments. It is recommended to check the specific settings and requirements for G-Sync on this monitor to ensure optimal performance.