Logitech StreamCam (2 Mpx)
EUR101,93

Logitech StreamCam

2 Mpx


Questions about Logitech StreamCam

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Anonymous

4 years ago

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Nico.Tokka

4 years ago

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I'm in exactly the same situation. I ordered on 17.04 and am still waiting. The delivery time also changes constantly. One day it says: "approx. available in two days", the next day it says: "expected in 4-6 days" - really tedious. I don't want to bother with customer service either, they say that you have to expect a waiting time of 45 minutes at the call centre and a response time of 10 days by e-mail. Fortunately, the whole thing isn't urgent for me, but it's still frustrating when the delivery time keeps changing. Then they should just make more vague delivery times like "available in approx. 1 week" as long as they keep to this deadline, instead of always changing between 2 or 6 days and not keeping to the delivery deadline and overstaying it for months.

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Anonymous

5 years ago

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Crusty30

5 years ago

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Hello In that case, you can buy a USB-C to USB-A dongle. For example, this one: Satechi USB-A to USB-C (USB-A, 2.74cm) It is important that if you choose another dongle, you buy one with USB 3.0 standard. Under 3.0 you cannot use the full resolution. Here is a small graphic from Logitech: https://aws13-customer-care-assets.s3-us-west-2.amazonaws.com/CC%20Graphics/StreamCam_Capture/Getting_Started/QSG_3.jpg Kind regards

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orca.007

4 years ago

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Anonymous

5 years ago

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DrFear

5 years ago

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Maude Comte

3 years ago

We are sorry if you encountered an issue with your order, but the community is made for inquiries regarding ownership and use of products. For all other questions, please contact customer service. https://helpcenter.galaxus.ch/hc/en-us/requests/new

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Davide Difa

5 years ago

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dherbo2017

4 years ago

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pesche.hofi

4 years ago

but the description says.... StreamCam guarantees efficient video transmission speeds through USB Type C (standard for fast and reliable connections).

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kart0ffel

2 years ago

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pesche.hofi

2 years ago

Hello kart0ffel The camera protrudes about 55 mm above the top of the screen, so depending on that, if the light bar comes below 55 mm, it might already be in the way. If the lower edge of the light strip is higher than 55 mm, it should fit. The mounting is not a problem, because the camera does not have to be mounted exactly in the middle of the screen, as the light bar is placed, because the camera itself can be rotated. Greetings hofi

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Anonymous

3 years ago

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Fabian Müller

3 years ago

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Unfortunately the Logi-Cam doesn't seem to have an official mounting option outside the clip, would something like this be an option? Ugreen Gooseneck Desktop Phone Holder Here you could clamp the camera and then bend the mount so that it films correctly downwards.

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outperform

4 years ago

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Maude Comte

3 years ago

Unfortunately, we rely on the delivery times given by our suppliers. These can change in real time depending on their availability. We are not immune to delays. Therefore, we cannot give a 100% guarantee for the dates. I am sorry for this. If the problem persists, please contact us by email. https://helpcenter.galaxus.ch/hc/de/requests/new

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Anonymous

5 years ago

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Crusty30

5 years ago

Hello Yes, it should work with this. You absolutely need the USB 3.0 standard to be able to use the full resolution. Here is a small graphic from Logitech: https://aws13-customer-care-assets.s3-us-west-2.amazonaws.com/CC%20Graphics/StreamCam_Capture/Getting_Started/QSG_3.jpg Kind regards

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