
Logitech StreamCam
2 Mpx
Logitech StreamCam
2 Mpx
I'm in exactly the same situation. I ordered on 17.04 and am still waiting. The delivery time also changes constantly. One day it says: "approx. available in two days", the next day it says: "expected in 4-6 days" - really tedious. I don't want to bother with customer service either, they say that you have to expect a waiting time of 45 minutes at the call centre and a response time of 10 days by e-mail. Fortunately, the whole thing isn't urgent for me, but it's still frustrating when the delivery time keeps changing. Then they should just make more vague delivery times like "available in approx. 1 week" as long as they keep to this deadline, instead of always changing between 2 or 6 days and not keeping to the delivery deadline and overstaying it for months.
In this case, please contact our customer service directly so that your order can be checked. https://www.digitec.ch/de/information/contactinformation
Hello In that case, you can buy a USB-C to USB-A dongle. For example, this one: Satechi USB-A to USB-C (USB-A, 2.74cm) It is important that if you choose another dongle, you buy one with USB 3.0 standard. Under 3.0 you cannot use the full resolution. Here is a small graphic from Logitech: https://aws13-customer-care-assets.s3-us-west-2.amazonaws.com/CC%20Graphics/StreamCam_Capture/Getting_Started/QSG_3.jpg Kind regards
I have the same problem with the Microsoft LifeCam Cinema. Ordered at the beginning/middle of May with a 2 week delivery period. It was always down to 9-11 days. Then it was mid-June and now it's mid-August. The supply chains should be starting up again slowly but surely. In China, the production sites have been running at full speed again for some time.
We are sorry if you encountered an issue with your order, but the community is made for inquiries regarding ownership and use of products. For all other questions, please contact customer service. https://helpcenter.galaxus.ch/hc/en-us/requests/new
Please contact our customer service directly, so they can help you accordingly. https://www.galaxus.ch/en/Information/ContactInformation
Unfortunately, our deadlines are tied to our suppliers. For this reason, the deadlines are always without 100% guarantee, which we very much regret.
but the description says.... StreamCam guarantees efficient video transmission speeds through USB Type C (standard for fast and reliable connections).
Mac OS 10.14 or higher
Can the clip also be used to attach the camera to the side of the monitor, or will it then not hold?
Hello, the clip joint has no spring. It will not hold on the side.
Hello kart0ffel The camera protrudes about 55 mm above the top of the screen, so depending on that, if the light bar comes below 55 mm, it might already be in the way. If the lower edge of the light strip is higher than 55 mm, it should fit. The mounting is not a problem, because the camera does not have to be mounted exactly in the middle of the screen, as the light bar is placed, because the camera itself can be rotated. Greetings hofi
Unfortunately the Logi-Cam doesn't seem to have an official mounting option outside the clip, would something like this be an option? Ugreen Gooseneck Desktop Phone Holder Here you could clamp the camera and then bend the mount so that it films correctly downwards.
With this adapter, the camera works fine for me in a USB A 3.0 port: Exsys EX-47991 (USB 3.0)
Unfortunately, we rely on the delivery times given by our suppliers. These can change in real time depending on their availability. We are not immune to delays. Therefore, we cannot give a 100% guarantee for the dates. I am sorry for this. If the problem persists, please contact us by email. https://helpcenter.galaxus.ch/hc/de/requests/new
I am not sure. I only use the USB-C port and it works quite well.
Hello Yes, it should work with this. You absolutely need the USB 3.0 standard to be able to use the full resolution. Here is a small graphic from Logitech: https://aws13-customer-care-assets.s3-us-west-2.amazonaws.com/CC%20Graphics/StreamCam_Capture/Getting_Started/QSG_3.jpg Kind regards
Very susceptible in connection with other devices.
And what is the product's fault that there are delivery problems at the moment?
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