Product details
14-day cancellation right
30-day right of return
30-day right of return
Legal concerns
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Reviews & Ratings
Statutory warranty score
How often does a product of this brand in the «Smartphones» category have a defect within the first 24 months?
Source: Galaxus- 1.Apple0,6 %
- 2.Samsung0,7 %
- 3.OnePlus0,9 %
- 4.Xiaomi1 %
- 5.ZTE1,1 %
Statutory warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Galaxus- 7.Cat3 days
- 7.Nothing3 days
- 7.Samsung3 days
- 7.Ulefone3 days
- 7.Xiaomi3 days
Return rate
How often is a product of this brand in the «Smartphones» category returned?
Source: Galaxus- 1.Samsung2,1 %
- 2.Cat2,2 %
- 3.Fairphone2,3 %
- 4.Apple2,6 %
- 5.Neow3,3 %
Source: Galaxus