hello
i've had the device for less than a year. i wanted to switch it on today and nothing works. tv only shows a G. the device only lights up orange. hard reset doesn't work. i've tried everything on the net. disconnecting it from the mains for an hour doesn't work either. what can i do?

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Accepted Answer

In this case, please contact our customer service directly so that you can be helped accordingly.

https://helpcenter.digitec.ch/hc/de/requests/new

Your data. Your choice.

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Question about Google Chromecast with TV 4K

hello i've had the device for less than a year. i wanted to switch it on today and nothing works. tv only shows a G. the device only lights up orange. hard reset doesn't work. i've tried everything on the net. disconnecting it from the mains for an hour doesn't work either. what can i do?