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Fairphone 4 (128 GB, Grey, 6.30", SIM + eSIM, 5G)
EUR256,09

Fairphone 4

128 GB, Grey, 6.30", SIM + eSIM, 5G


Question about Fairphone 4

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Anonymous

1 year ago

Hi, I've had a Fairphone 4 since January, and the system is suggesting that I update to Android 13. My device has just come back from repair, and when I install the update, it's impossible to switch the phone back on, a screen suggests you try again or go back to the factory settings... I've done this 4 times and always with the same result. I also get a notification telling me that my system is out of date... I don't know what to do, because I really don't know anything about phones... But I have to admit I'm surprised that a phone that's just come back from repair can't update itself properly and that they haven't installed the latest update as part of the warranty...

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robachmann

1 year ago

There are already several complaints on the Fairphone forum (forum.fairphone.com). The solution is unfortunately rather difficult: "unlock your bootloader and install a fresh copy of Fairphone OS with Android 13" (which I do myself with all the updates). You could contact the service: https://support.fairphone.com. - Good luck!