Samsung S27h850
2560 x 1440 pixels, 27"
Question about Samsung S27h850
I have ordered this monitor from a Swiss store to my home in Zurich and yet I received it with an European power plug (Type E). So I had to use adapter to connect it. How and why this happen?
It's a mistake from Digitec. Contact the support and request the correct power cord. The solution with an Adapter is not the best way when the cable is plugabble.
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Digitec is obliged to supply electrical devices with a Swiss plug. If the device comes with a foreign plug, a suitable replacement cable should be supplied if the mains cable is pluggable or alternatively if the mains cable is permanently connected a suitable adapter should be supplied.
If the device does not come with a suitable plug, complain to customer service and insist on a cable or adapter, free of charge.Digitec is obliged to supply electrical devices with a Swiss plug. If the device comes with a foreign plug, a suitable replacement cable should be supplied if the mains cable is pluggable or alternatively if the mains cable is permanently connected a suitable adapter should be supplied.
If the device does not come with a suitable plug, complain to customer service and insist on a cable or adapter, free of charge.