"I want to help!" This is what many think in light of the situation of countless refugees who must seek protection in other countries. They ask themselves: How do I properly interact with traumatized individuals? How do I build a trusting relationship? And how can the encounter work? This book addresses these very questions, serving as a guide and reference for volunteers and aid workers, providing a foundation for effectively engaging with displaced individuals. In a simple and understandable manner, author Barbara Preitler imparts essential knowledge about trauma and flight from a psychological perspective and presents ways to foster understanding and actionable approaches in interpersonal encounters. The goal is to encourage taking the step to engage and to build relationships between people from different cultures.