@fabian010290 I see this exactly the same as you. I too have the same problems, have already sent my machine in once, have also made a video call with a DeLonghi employee, however it still does not work. The DeLonghi specialist told me that something was wrong with the water supply, temperature and grind. I got the coffee machine back after that, but I still have the same problems. I tried to exchange the machine, but was told I had to send it in again. Problems: Grinding beans: Always very coarse. I have the feeling that they don't get 'fine' enough. I always follow the instructions, but I don't get the desired result. The grinder must be running so that you can only change the grind level one step at a time. Who came up with that? And you can't see anywhere which level you are currently at. Temper: Good thinking, but not sure how well it works. Brewing coffee: Coffee still comes out poorly after consulting with specialist, following instructions, etc. I have already used up countless coffee beans.