Legal notice
Click on the Galaxus assistant and find immediately answers to the most frequently asked questions:
- Where is my delivery?
- Processing a service case or return
- Report a defect
- Find an invoice or receipt
Need more help? Contact us as well via the Galaxus Assistant using the following contact channels:
We are happy to help you with all your questions about our products and services.
Responsible
Galaxus Deutschland GmbH
Schützenstraße 5
22761 Hamburg
Internet: www.galaxus.de
Email: contact@galaxus.de (Please use our Galaxus Assistant for personal and fast contact, this e-mail address is primarily intended for administrative purposes).
Managing directors:
- Florian Teuteberg
- Michael Stolle
German Commercial Register number: HRB 156008
Court of registry: Local district court Hamburg
Value added tax identification number persuant to § 27a of Value Added Tax Act: DE312684999
Details on online dispute resolution:
Link to the platform of the European Commission according to the Regulation on Online Dispute Resolution in Consumer Matters. We are not obliged to participate in arbitration proceedings by a consumer arbitration board.