The docking station is compatible with Windows, including Windows 11, and should work automatically, but it may be necessary to install the latest drivers to ensure the best performance.
Please report your situation to our customer service so that they can check it and work with you to find a satisfactory solution.
You can find our contact form at the following link: https://helpcenter.digitec.ch/hc/de/requests/new
No guarantee for "full", but I had a previous model and the G2 & G5 were able to connect the notebook to two monitors. 2x Ultra-Wide probably not, 1x Ultra-Wide and 1x normal should work.
My dock is very quiet. The fan only comes on very rarely. However, we also have the same docks in the office where there are individual devices where the fan runs almost permanently. So far, no one has been able to tell me what the problem is.
I was able to update the driver with my Windows PC. Unfortunately, I have no experience with Apple devices. But I assume that you can update your dock with a Windows device.
Yes, there are two display port outputs (for 4K connections) you can also use DVI (DVI 1.0 provides resolutions up to 2048 x 1536 at 60 Hz). After that it will depend on the power of your computer's graphics card. :)
Yes you can split the connector into two individual connectors, that are attached together with the aid of magnets. For my case when I am connecting an HP ZBook 15 G4, I am using both connectors attached (round: power supply - needs more than 100W, Thunderbolt 3: data). But when I am connecting a Lenovo X1 Carbon (5th gen), I am separating the two connector and I am using only the Thunderbolt (power & data).
You can determine this very easily.
If there is a lightning symbol next to the USB-C port of your notebook, then your notebook is Thunderbolt compatible and you can use this docking station.
The original power supply has 120 watts, this one has 100 watts. If you don't need your notebook anymore, you can also use this one.
ProXtend AC100WUSBC (100 W)
If you want the original power supply, you have to contact HP directly.
Hello
In theory you shouldn't have any problems because as the description says it's v3 (Enjoy the flexibility and convenience of a universal dock for all your Thunderbolt 3 and USB-C devices)
But I haven't done the test so I can't certify that everything will be optimal with the LG.
Due to different suppliers and delivery conditions, there may be delivery differences compared to other suppliers. We always try to keep delivery times in line with the market, but this is not possible for all products.
In general, for the HP 470 G7, HP recommends : HP USB-C/A Universal Dock G2 as extra equipment, but as it is not available in our range at the moment, any model from the G2 family will do : https://www.galaxus.ch/Comparison/11819338-9389800-9462854
I have now ordered 4 pieces in your account. Unfortunately, we don't always see which plugs are included with all products. Please feel free to inform customer service in the future.https://helpcenter.digitec.ch/hc/de/requests/new
Well, digitec is once again making a mess of the specifications. Actually, both also have (almost) the same manufacturer's number 2UK37AA(#UUZ). One item is missing the # suffix. Some of the specifications are also incomplete, e.g. in the case of the cheaper item, the VGA specification is missing under video connections, although it is clearly visible in the picture, or the picture is wrong?
I myself bought the cheaper one, which according to the order confirmation has the digitec item number 9389800. when I physically look at it like this, I see that it has VGA and the HP P/N 2UK37AA#UUZ
To be sure, you need to contact digitec with your question.
PS: importantly, this docking station only has a USB-C plug for the connection to the notebook, so no combination cable, as is sometimes necessary with certain HP notebooks.
Yes, unscrew the cover at the bottom and change the cable, but beware of the Thunderbolt and not the USB-C cable. I also did it that way. Possibly loss of warranty?
There are adapters, but I would be careful because Thunderbolt can do some functions that you would lose with an adapter.
It also depends on what you want to do with it and what other connections your laptop has. Maybe there is a more suitable device...
We had this problem with a new company laptop. With an original HP DisplayPort cable and a graphics card soft firmware update, it flew.
Unfortunately, I cannot say whether this always works.