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Sony WF-1000XM4
ANC, 12 h, Wireless
Questions about Sony WF-1000XM4
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Unfortunately I tried but it pressures the ear, so don't count on that
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Indeed, after about a year, I have similar problems.
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Hi Esther-gloor, we are sorry to hear that you have lost your charging case. You can get a new charging case to match the colour of your device using the following part number. Black charging case: A5036917A Platinum Silver: A5036918A Sony Europe
Thank you for this tip. I was about to buy some but this seems to be quite a problem especially with audio content like podcasts. Since I listen to podcasts half the time, it's a no-go.
Hi, the article number is EP-NI1000 (you add, s,m or l for the desired size at the end) On Galaxus: https://www.galaxus.ch/search?q=EP-NI1000 At Sony: https://www.sony.ch/de/electronics/kopfhoerer-verlaengerungskabel/ep-ni1000 I'm not sure how much it costs for a piece of foam...
You can do the following: 1. 🔧 Reset and re-pair the headset - Sony recommends the following for sound problems: "Reset + Re-pair" - Press and hold both earbuds for 10 seconds → Delete pairing. - Then pair again with the smartphone. 2. 🎚️ Deactivate "Speak-to-Chat" and adaptive noise control - Open the Sony Headphones Connect app - Deactivate: "Speak-to-Chat" "Adaptive noise control" "Optimisation on movement" 3. 🌀 Activate wind noise reduction - In the app: → "Sound" > "Wind noise reduction" → ON This switches off the external microphones in a more targeted manner. 4. 📶 Set the Bluetooth codec to "Priority on Connection Quality" - In the app under "Bluetooth connection" → Prioritise connection quality - Not: "Prioritise on sound quality" - this leads to instability during phone calls. 5. 📲 Try with only one earbud - Use only one (e.g. on the right) - Sony then prioritises a single microphone with "Beamforming". 6. 🔄 Update the firmware - The latest version (e.g. 2.0.2 or higher, version 2024/2025) improves microphone logic during phone calls. - Check in the Sony Headphones app under "System" > "Firmware".
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These are perfect: https://www.amazon.de/dp/B09G9KVPBJ/ref=pe_27091401_487024491_TE_item
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Yes, simply via Bluetooth if the PC is capable of this, like other corresponding headphones.
The product mentioned is offered by a third-party retailer via our platform, over whose prices we have no influence. Unfortunately, the product is also on sale.
I would recommend contacting Digitec support. This is the Community, where other customers usually respond and Digitec employees rarely do.
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Maybe there is a way to update Bluetooth. Otherwise return
I would say - no - there is not - at the moment these are available at CHF 169.
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Yes, you can order replacements on Amazon and Ebay
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Yes
The product is unfortunately on backorder, so we are still waiting for deliveries. We hope that the situation will calm down soon and unfortunately have to ask for a little patience until then.
Sony does not plan to offer the charging case. At least not yet. It is best to ask Sony directly.
I do not know if there are any smaller attachments.
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Hi. The best thing you can do is go to the nearest shop and submit your request there or apply for a "chargeable repair". Digitec will then take care of it for you and you only pay the bill for the replacement (if it can be bought separately).
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