Your data. Your choice.

jokiling

3 years ago

Does Digitec now ship the Razer Kiyo Pro with an updateable firmware version? Or is the 1.0 version still on it, which cannot be updated? Thanks in advance for an answer.

starke87

3 years ago

Helpful answer

I can update mine easily via the Razer software

4 years ago

Does anyone know if it's possible to use two Razer Kiyo Pros on the same computer simultaneously?

4 years ago

Helpful answer

To answer my own question: It's not possible. Official statement from Razer: To answer your question, the reason why Synapse is only detecting one Kiyo Pro is that both Kiyo Pro's are using the same driver, and Synapse is programmed to detect both Kiyo Pros as one because of the driver. I haven't tested it myself after receiving the answer from Razer though bc I'm going to return the product.

NervöseDryneris58

6 months ago

Why does the PC not recognise the camera? It ran briefly, then the image froze and now nothing works at all

iseeq

6 months ago

The camera is generally unstable... I have to keep plugging and unplugging it from the Mac... if that doesn't change anything... change the usb port... well, and otherwise send it in

Stefan31470

8 months ago

I can't find any way to adjust the zoom on the Razer Kiyo Pro with Synapse. The variation of the field of view (FOV) covers far too wide an angle even in the narrowest setting. Or can you only zoom via the video conferencing software (XSplit, Teams, Zoom..., I haven't installed anything yet)?

cosmico72

8 months ago

Helpful answer

Click in 'Advanced Settings' in Synapse, you get a Windows95 Control Panel style setting, in the second TAB (Camera Control) you have the zoom.

LisaB303

11 months ago

Hello, I have Windows 11 but I see that it says compatible with Windows 10 and 8. Is it compatible with Windows 11?

Galaxus

11 months ago

Yes, the Razer Kiyo Pro is compatible with Windows 11. Although the specifications explicitly mention compatibility with Windows 8 and Windows 10, most USB devices, including webcams, are generally compatible with newer versions of Windows, including Windows 11, without the need for additional specific drivers. Kiyo Pro's USB connection and plug-and-play functionality should work seamlessly with Windows 11.

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1 year ago

Helo

David Raemy

1 year ago

Hello. Do you have a question?

1 year ago

When will Digitec add the Razer Kiyo Pro Ultra to its range?

Dan Porret

1 year ago

At the moment, our supplier cannot provide the Kiyo Pro Ultra. We'll add it if they offer it in the future, but we don't have a specific date.

3 years ago

Good day Does the offered camera have the FW 1.03 or only the 1.0? Thank you and have a nice day

3 answers

marco.rebsamen

3 years ago

Helpful answer

If I remember correctly, I had 1.01 on it, but the update to 1.03 went absolutely smoothly.

srzdme17

3 years ago

Longer cable? With a longer USB cable, which I already had, the camera does not work. Are there officially supported longer cables with which this webcam works correctly?

Tjupo

3 years ago

Helpful answer

I don't know about official support, but I use the cable from https://www.conrad.ch/de/p/renkforce-usb-kabel-usb-3-2-gen1-usb-3-0-usb-3-1-gen1-usb-a-stecker-usb-c-stecker-3-00-m-schwarz-rf-4535908-2267954.html and that works for me. Maybe it has something to do with the "supports power supply up to 3A"... The description there also claims that it is twice as fast as USB 3.0 ... but it is USB 3.1 (Gen 1), which is synonymous with USB 3.0. So you can't really rely on the description.

gravedigger

3 years ago

Is there a Mac version for the software? I can't update the FW either as there only seems to be a Windows version for it.....

frentix

3 years ago

Unfortunately, I haven't found anything yet, Razer is a Windows brand. It's a shame, because the camera has really excellent picture quality. I use the "Webcam Settings" app https://apps.apple.com/us/app/webcam-settings/id533696630?mt=12 , which allows you to set the most important things: Create profiles, set focus manually, fix (partly necessary because otherwise the cam constantly tries to focus when you move), brightness, contrast, saturation, sharpness, white balance and even zoom and shift the image if you haven't positioned it directly in the middle like I have.

4 years ago

Does anyone else have issues with the microphone being quiet? It's about half the volume of my internal Macbook mic but it's quiet in Windows as well.

gsmachado

4 years ago

Haven't observed any problem with Razer Kiyo Pro so far. The image quality and mic are just great. If the problem persists maybe it's worth contacting the warranty.

gciccone

4 years ago

Sorry, it is known that the Kijo Pro with firmware 1.0 is not usable because you cannot update the firmware. Why are you still selling the webcam with firmware 1.0? It's really inconvenient for the end customer to have to deal with Razer support. I can't evaluate the camera itself yet.