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De'Longhi La Specialista Prestigio
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De'Longhi La Specialista Prestigio

Questions about La Specialista Prestigio

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21 answered questions about La Specialista Prestigio

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Runningiceman

5 months ago

Our machine has a problem with descaling. Can no longer cancel it only the white cup goes (rinse). After pressing the rinse (tea) button, everything flashes and instead of returning to the operating mode, the machine remains in the tea, rinse mode. According to the instructions, you can press the OK button for 10 seconds to cancel. Does not work for us 🤷

2 answers
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baracudaz

5 months ago

Helpful answer

I had the same problem, but if you let the cycle finish completely, it's all good afterwards. The cycle lasts a really long time (at least 2 hours if I'm not mistaken).

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Sandro.gugelmann

11 months ago

@fabian010290 I see this exactly the same as you. I too have the same problems, have already sent my machine in once, have also made a video call with a DeLonghi employee, however it still does not work. The DeLonghi specialist told me that something was wrong with the water supply, temperature and grind. I got the coffee machine back after that, but I still have the same problems. I tried to exchange the machine, but was told I had to send it in again. Problems: Grinding beans: Always very coarse. I have the feeling that they don't get 'fine' enough. I always follow the instructions, but I don't get the desired result. The grinder must be running so that you can only change the grind level one step at a time. Who came up with that? And you can't see anywhere which level you are currently at. Temper: Good thinking, but not sure how well it works. Brewing coffee: Coffee still comes out poorly after consulting with specialist, following instructions, etc. I have already used up countless coffee beans.

1 answer
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fabian010290

12 months ago

So maybe it's just me, but there are a lot of things wrong with this machine? Grinding beans: The lowest grind (a 1) is still overly coarse. This is far from fine powder for an espresso. And yes, as described in the instructions, I only ever lowered the grind level by one per grinding process. That's where the next problem comes in. Adjusting the grind: The grinder must be running so that you can only change one stage at a time. Who thought of that? And you can't see anywhere which level you are currently at. Coffee powder quantity: Even on the lowest setting, far too much powder comes out for the small sieve. With the large sieve, it just about opens up on the lowest setting. So the conclusion to the grinder is totally unusable. The only good thing is the integrated tamper, but due to the above-mentioned situation, it can't get anything more out. Brewing coffee: Because you get such a poor quality of coffee powder, you either can't even get the plunger in because there is too much powder. Or it builds up practically no pressure. And you can't use the sieve anyway, as already mentioned above because of the quantity. Is there anything else that can be done? I doubt it, as long as the mill cannot grind finely and the quantity cannot be adjusted cleanly, there is nothing more that can be done from my point of view. Or is it just me who has these problems with the machine?

2 answers