EUR793,90
SoFlow SO4 Pro
20 km/h, 40 km, 500 W
Questions about SoFlow SO4 Pro
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I actually had the same problem once, but after a long search in various So Flow forums I managed to fix it. I can't remember how I fixed it, sorry. In any case, it wasn't a mechanical problem (I wouldn't have been able to do that with my two left hands anyway), but I probably had to press a button for longer or something similar.🤷♂️
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The SoFlow SO ONE Lite should reach 20-22 km/h in sport mode. A top speed of only 13 km/h is unusual. Possible causes are a low battery level, low temperatures, incorrect riding mode, low tyre pressure, a speed limit set in the app or a firmware error.
To rectify the problem, the battery should be fully charged, the driving mode checked and changed if necessary, the device restarted and the app and firmware updated. If the speed remains limited, we recommend sending the device in for inspection or contacting the manufacturer's technical support team first: http://soflow.com/support....
It may be due to the brake lever
Unfortunately we do not currently have any in our range, we ask for your understanding.
Please contact me on 076 760 91 40
Eco mode is activated. I'm not sure myself how to switch it off again. I think you have to press one of the three buttons for longer. Otherwise via the app on the mobile.
We're not sure if we've understood your question, but if you need us to, we'll be happy to help by e-mail, chat or phone: https://helpcenter.digitec.ch/hc...
There is no gear shift. The drive is regulated via the throttle, whereby it effectively boils down to "all or nothing" because the drive levels in between cannot be controlled properly.
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Yes that is possible. Send me your email address so I can send you instructions
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The app is only necessary and useful for changing the driving mode. You must therefore try to get the app to work via support. To do this, however, you must be able to prove legal ownership.
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Have you accidentally locked the scooter in the app? Then you have to unlock it. Or battery not charged. Or you have to push the scooter before you accelerate.
The best thing to do is to contact SoFlow's customer service directly. They will be able to help you with your request.
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Hey,
loosen the two covers on the left and right where the cat's eye is attached (2x Allen key each).
Then loosen the Allen screws on the rear mudguard (6 this time).
Now you have to fix the thin cable of the rear light somewhere on the right side with a cable tie (otherwise it will slip into the housing).
Then disconnect the cable.
When all this is done, you can remove the rear light from the mudguard with a 10 mm nut.
The cable is glued into the cable guide in the mudguard with hot glue.
You must somehow fumble the cable through the small hole. (If you can't -> just loosen the motor with the 2 large silver nuts).
The last step is to reassemble everything backwards.
Unfortunately, it does not appear that this is a part that we can add to the range.
However, we invite you to contact our customer service department; perhaps our staff will be able to help you: https://helpcenter.digitec.ch/hc...
Alternatively, you can find the manufacturer's contact information via the following link: https://www.soflow.com/eu...
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You have to wear the whole thing. The battery cannot be removed. The successor model has a removable battery:
SoFlow SO4 Pro Gen 2 (20 km/h, 1 x 500 W, 40 km)
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The data sheet states max. permissible axle load 85kg. Means max. permissible load 170kg. The scooter has about 20kg, which means max. permissible rider weight 150kg.
Hey Claudio.I think this is normal and "standard"..It is the same with all 4 in my environment..We also have one and it is the same there..Have now 500km on it and therefore never had any problems...😏..Lg Andreas
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Hello FruitieCrab
This is the first generation of the SoFlow SO4 Pro.
As I have owned the e-scooter for almost two years and it is still top notch, I can highly recommend it.
Yes you can. The app is used to lock the scooter so that no one can start it and drive away, which is still handy. You can also track the distances and kilometres travelled and compete with other SoFlow riders who also use the app. The kilometres travelled give you points, which can be redeemed for discounts in the shop. You can switch between the 3 speed modes, but I didn't notice a difference in any of them. I have used the app 3 times and then never again because you have to have the app open while riding and without a mount that is not possible, besides it is of no use to me and when I am in a hurry I don't have time for it anyway.
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Yes, the verification code is located on the side of the scooter next to the charging port. On my scooter, there is even a small plate attached and the code is printed again underneath.
Kind regards
Nicole
Former employee
3 years ago
We do not stock any pads from this brand. The supplier advises you to visit a bicycle or sports shop.
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