Refund for daily price instead of original price warranty case
My Logitech keyboard suddenly stopped working, I sent it in under warranty and Galaxus refunded me the day's price. About 30% less than I bought it 1.5 years ago. When the credit arrived, the same keyboard was more expensive than the refund amount. They didn't want to send me a replacement because none was available. When I asked, this was supposedly Galaxus AGBs, is that true? Amazon offers the same products cheaper and with top customer service. Mediamarkt is a bit more expensive, but everything is done immediately on site without sending it in or anything else.
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