Hello, Yes, the docking station is compatible with Ubuntu. Drivers for other distributions are modified by the Linux community. Can you please let me know what distribution do you have? So I can check if there are drivers. Can you please send e-mail to our Support: support@itecproduct.com Best Regards i-tec Team

Yes, it's compatible with M1 notebooks.

Hello, Thank you for your question. If you need a longer "USB-C to USB-A" cable, any cable should work correctly. "USB-C to USB-C" is a different story. There are too many things that may not work properly because the cable needs to support data transfer and power (charging via USB-C). In both cases, I strongly recommend looking for cables that are not cheap, but this is especially true for "USB-C to USB-C" cables. Kind regards i-tec team ------------------------------- Hello, Thank you for your question. If you want longer "USB-C to USB-A" cable, then any cable should be work correctly. But "USB-C to USB-C" is a different story, there are too many things which may not work properly as the cable has to support Data Transfer and PowerDelivery (Charging over USB-C). In both cases, I really recommend looking for not-cheap cables, but this is true especially for "USB-C to USB-C" cable. Best Regards i-tec Team

Please report your situation to our customer service so that they can check it and work with you to find a satisfactory solution. You can find our contact form at the following link: https://helpcenter.galaxus.ch/hc/de/requests/new

Sounds a lot like a docking station to me....

Hello, Yes, M1 MacBook is compatible with CADUAL4KDOCKPD. Please note that you must manually install DisplayLink drivers. Best Regards i-tec team

The docking solution will work on the HP 840 G5 and Acer Nitro 5, but there is a maximum resolution of 5K and a maximum of 60 Hz. 144Hz is not possible with this docking solution.

Hello, Yes, the docking station will work with both laptops, both OS, and with 2560x1440 resolution. If you would have any additional questions, you can contact our Technical support directly - support@itecproduct.com Best Regards i-tec Team

Hello netsprite, I don't use the night mode but I tested it for you (out of interest). Night mode works for me. There is the possibility to activate the night mode directly --> Settings > System > Display > Settings for the night mode - button "Activate now". If it is greyed out and cannot be operated, try updating the display driver or reinstalling it. Also check, as already mentioned, if your external monitor supports this. I wish you much success in trying it out.

Did you connect it to the USB-C port in the front or in the back. Charging will only work in the back.

Mine also makes a very high-pitched noise when it is switched on. This is most likely a coil whine problem: some components charge and discharge at an audible frequency and this charging/discharging introduces a slight physical movement. If the noise bothers you too much, you should probably switch to another product.

I have 2 monitors on my computer (1x FullHD, 1x 4K) which works without any problems. The whole thing with an HP Elitebook with Thunderbolt. I don't see any problems there. But the Macbook only has USB C. That means the data rate is 10Gbit/s if I'm not mistaken. FullHD at 60Hz needs approx. 8.5GB/s, so two of these should work. If you have higher resolution monitors it will be difficult. 2x 4K60Hz with the hp should work according to the specification.

The USB-C connection is also the Thunderbolt connection. Unfortunately, USB-C is only the definition for the mechanical connection, but not for the possible signal transmission.

Hello, Yes, you are using this docking station with a closed laptop. Please note that you need to install a DisplayLink driver for the docking station to work properly. Without this driver, the docking station will not work. Please note that you are not installing the DisplayLink app as the app does not currently support clamshell mode. If you have any further questions, please contact our technical support directly: support@itecproduct.com Kind regards i-tec team -------------- Hello, Yes, you use this docking station with a closed laptop. Please note that in order for the docking station to work properly, you need to install a DisplayLink driver - without it, the docking station cannot work. Please note, do not install the DisplayLink app - as the app, at this moment, does not support clamshell mode. If you would have more questions, please do not hesitate to contact our Technical support directly: support@itecproduct.com Best regards i-tec Team

Hello, No, the charging process on the side of the docking station cannot be interrupted. The docking station complies with all official PowerDelivery standards. According to these standards, the laptop is the main device that requires / orders how much power it needs from the docking station. However, modern batteries and laptop electronics may choose not to charge the battery. Many laptop manufacturers have set a limit (around 90%) when the laptop will not charge the battery if the capacity exceeds this limit. Kind regards i-tec team ---------------------------------- Hello, No, it is not possible to stop charging the battery on the side of the docking station. The docking station meets all official PowerDelivery standards and by these standards the laptop is the main device that requires/orders how much power it wants from the docking station. But modern batteries and laptop's electronics may decide not to charge the battery - many laptop's manufacturers decided a limit (around 90%) when the laptop will not charge the battery if capacity is over that limit). Best Regards i-tec Team

Hello, yes a driver installation with admin rights is required! Greetings

According to the technical data on Lenovo's site, the notebook in question is equipped with USB-C 3.1 Gen1 and Thunderbolt 3. Accordingly, it should be compatible.

This is a very specific question to a combination of devices which very rarely can be answered. I use this docking station since over a year on a daily basis in mi home office with my private as well as with my business laptop (Windows PCs) over Thunderbolt with two different monitors (HDMI and DisplayPort). So far the only downside with this product is that from time to time the resolution on one screen changes to worse. ... In this case I just turn the affected monitor off and on again and everything is back to normal. Probably it's not even the fault of this docking station.

A reaction from Digitec via "Question about the product" is unlikely to come. Better to call support directly (+41445759500) or write https://helpcenter.digitec.ch/hc/de/requests/new?ticket_form_id=39231

Hello, This docking station does not support 144 Hz. A maximum of 60 Hz can be handled by the DisplayLink chipset (used inside). However, we have other Thunderbolt3 docking stations that support 144 Hz. A USB-C docking station can process a maximum of 120 Hz at FullHD. Can you please contact our technical support directly? Please let us know which laptop you have. Our email address is support@itecproduct.com Kind regards i-tec team ------------------ Hello, This docking station does not support 144Hz. 60Hz is maximum that DisplayLink chipset (that is used inside) can handle. But we have other Thunderbolt3 docking stations that do support 144Hz. A USB-C docking station can handle at most 120Hz at FullHD. Can you please contact our Technical support directly? Please let us know what laptop do you have. Our e-mail address is support@itecproduct.com Best regards i-tec Team

Hello, This docking station uses DisplayLink. In order for any DisplayLink docking station to work on Ubuntu (or any Linux distribution), you have to install DisplayLink drivers - they are not part of Live CD - external monitors will not work there. Regarding the performance and quality, it really depends on the CPU of your laptop, resolution of external monitor(s) and work that you do on your laptop. DisplayLink software is only able to use CPU and because of that performance may vary. I use Dell XPS 9380 on Ubuntu 20.04 with 2 external fullHD monitors and everything works correctly, but I do use it only for regular office work. Can you please send an e-mail to our Technical support? Our e-mail address is support@itecproduct.com Please let us know what your current setup is, what kind of work do you do. And what exactly do you mean with bad image quality and bad performance? Best regards i-tec Team

I recently bought this one but had to return it. I used it with a MBP 15" 2018 and a 4K monitor. After installing the drivers (Catalina) the interface and all its ports worked. However the 4K display did not support the resolution I need in 2x pixel density.