Returns and guarantee
30-day right of return
The statutory right of revocation applies for the first 14 days. Additionally, Galaxus offers an optional right of return until day 30 from the date of receipt.
| Statutory warranty | 24 months You can send us the defective product. We will cover the shipping costs. |
Returns and guarantee
Please use our simplified returns process to return a product or register a guarantee: Returns and guarantee
Please use our simplified process in the customer account, which takes into account any guarantee extensions you have purchased. This ensures that your request can be processed as quickly and easily as possible.
Our Return policy and Guarantee provisionsAvailability
Mail delivery
Expected delivery time from external warehouse: approx. 8 – 10 days
4 item(s) ready for shipment from external warehouse
4 item(s) ready for shipment from external warehouse
If ordered immediately. Information subject to change.