You are definitely right. According to the manufacturer, the following interfaces are available:
- 2x DisplayPort
- 1x HDMI (type A)
- 1x USB-C
- 3x USB-A 3.1 (Gen 1)
- 2x USB-C 3.1 (Gen 2)
The scope of delivery includes a USB-C cable with a length of one metre.
Thank you for drawing our attention to the missing information. I have forwarded your information internally so that the data can be added promptly.
I have 2 32" screens on the dock, but they don't have a speaker. I don't have this problem. Maybe check in the system settings under "Sound" which speaker is selected and select the desired speaker there. Laptop/notebook speakers should always work.
No, it can't. If your HP notebook is charged via USB-C, it works. The notebook tells the power supply what voltage it needs. If the two can't agree, a standard USB 5V is supplied; at 3A max. Nothing can happen to the notebook.
The powersocket is the same. But not USB-C. Yes, you would be able to use the docking station with some Display limitation. Only one Display out would be able to use. Either HDMI or DisplayPort. The rest should work fine.
Dell writes that the dock supports 1xQHD@60 via HBR2 and 2xQHD@60 via HBR3. (HBR2 or 3 must be supported by the laptop).
That would optimally be 1440p@120, although it doesn't say anywhere whether that really works on a monitor.
Source: https://www.delltechnologies.com/resources/en-us/asset/data-sheets/products/electronics-accessories/dell_dock_wd19_130w_spec_sheet.pdf
NO! you can't do that. That's exactly why I bought it. After several days of research, we found out that it is impossible to connect 2 monitors with good resolution. It needs a different dock for that. For me, the part is unusable and declared opaque by the manufacturer.
The Port Replicator is connected to the LapTop via a USB type C. In this respect, it does not matter which LapTop it is connected to. I tried it with a Microsoft tablet and it worked.
S. Wilms
Hello all
I have just purchased this product. I have already received a CH cable, Digitec helped me very quickly.
Now I can connect my two screens (HDMI & Displayport) and I can charge my laptop with the USB-C cable at the same time. (top)
Problems:
- Now I can connect the network cable to the docking station, but my laptop cannot find a network connection.
- I can't use the on/off button. = I always have to shut down the laptop and then press the power button.
- I cannot use the USB ports on the docking station to connect a mouse and keyboard, for example.
Can you give me a tip?
Have the drivers for the network connection been installed ? See under Windows in the "Device Manager".
The power button on the docking station is a Dell specific function and only works with Dell notebooks (possibly not with all models). There should be a way to enable/allow the power button in the BIOS.
In general about the problems: Update the firmware for the docking station and update the BIOS of the notebook.
Here is the homepage with driver/firmware:
https://www.dell.com/support/home/de-ch/product-support/product/dell-wd19-130w-dock/drivers
As a Swiss customer with a Swiss dealer, you have the right described below, which you can claim.
Pro tip for this product. The power cable is plugged into the power supply unit. Therefore, the second best solution is the one with the adapter. The better solution is to replace the whole cable with one that has the correct plug. Digitec MUST take care of this.
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Digitec (or any other Swiss dealer) is obliged to supply electrical appliances with a Swiss plug. If the appliance is supplied with a foreign plug, a suitable replacement cable should be supplied if the mains cable is pluggable or alternatively if the mains cable is permanently connected, a suitable adapter should be supplied.
If the appliance is delivered without a suitable plug, complain to the customer service and insist on a cable or an adapter, free of charge.
Point 1 --> https://www.esti.admin.ch/de/themen/faq/elektrische-erzeugnisse-marktueberwachung/
Electrical safety --> https://partner.digitecgalaxus.ch/hc/de/articles/360016228719-Welche-Produkt-Compliance-Anforderungen-muss-ich-erf%C3%BCllen
Of course you can iron out a mistake made by Digitec at your own expense if that's OK with you....
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Digitec is obliged to deliver electrical appliances with a Swiss plug. If the device comes with a foreign plug, a suitable replacement cable should be supplied if the mains cable is pluggable or alternatively if the mains cable is permanently connected, a suitable adapter should be supplied.
If the appliance is delivered without a suitable plug, complain to the customer service and insist on a cable or an adapter, free of charge.
Point 1 --> https://www.esti.admin.ch/de/themen/faq/elektrische-erzeugnisse-marktueberwachung/
