EUR537,89
Fairphone 5
256 GB, Transparent Edition, 6.46", SIM + eSIM, 5G
Questions about Fairphone 5
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0 questions and answers
2 years ago
Most manufacturers require defective items to be returned in their entirety to the service centre, even if it is obvious that the problem is with a specific part.
Our staff will probably have suggested this to you, but it is normally possible to obtain a loan telephone for the duration of the repairs at our branches.
Helpful answer
You can simply buy the original "Fairphone Dual-port Charger". This supports 30W charging with usb c.
Fairphone Dual-port Charger (EU) (30 W)
You would then only need a USB C to C cable that supports this, but most cables should support this.
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I am also wondering at the moment. I was notified twice of a delay, currently for 21 September. According to the information on the item, however, the devices are in stock and if I order today, it will be delivered tomorrow. Somewhere the details are not correct (either the delay for my order or the details for the item today).
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Not out-of-the-box. But you can switch, so long as you do not accept any OS updates first: https://doc.e.foundation/devices...
Galaxus
10 months ago
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The Fairphone 2 has two SIM slots, each of which can accommodate a microSIM card. It therefore supports dual SIM with two physical microSIM cards.
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Galaxus
11 months ago
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The Fairphone 5 supports Bluetooth version 5.2 including Bluetooth Low Energy (LE). However, Bluetooth LE does not automatically mean that Bluetooth LE Audio (the new audio transmission with LC3 codec and extended functions) is supported. As things stand, it has not been clearly confirmed whether Bluetooth LE Audio is actively supported on the Fairphone 5, although the Qualcomm FastConnect 6900 chip used could theoretically support BLE Audio. Official information from Fairphone is not clearly available.
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Unfortunately, we cannot offer the Fairphone with /e/OS pre-installed. The 24 months is our retailer warranty, during which time a service case can be handled directly by us. In the event that there is an even longer manufacturer's warranty, as you indicate here, a service case can also be initiated directly via the manufacturer after these 24 months.
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- There is only one slot for a physical SIM.
- There is no jack.
- I have no idea about availability with /e/OS
Search for Fairphone and you will get over 200 hits, which you can then filter.
Greetings, Hanspeter
1 year ago
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It seems that this promotional offer is currently exclusive to the manufacturer's boutique.
Carried out directly on the fairphone.com website in just 3 minutes...
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Hello,
I've switched from the iPhone 6 to the Fairphone 5. Of course it's bigger, I already thought the iPhone 6 was too big compared to the 4 ^^'.
In the end, it doesn't bother me any more, the most annoying thing is using it with one hand to click in a corner (there's a "One-handed mode" option that reduces the screen size if necessary). On the other hand, given its size, I'm more likely to use it instead of a tablet or even a computer to watch videos or surf the web.
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Such products may still have the Android 13 system installed. However, you can update the system after receiving it and end up with Android 14 installed.
No, it runs on Android
Former employee
1 year ago
The manufacturer specifies support until 2031.
We offer the general 24 months Bring In warranty, so that you can benefit from a further 3 years warranty, you must register your Fairphone on their website after completing the purchase (it doesn't matter where you bought it). You can find more information on the manufacturer's website: https://shop.fairphone.com/en...
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Yes, but I haven't tried it myself. Documentation: https://doc.e.foundation/devices...
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Yes, it is possible. Both 3G/2G and 2G only.
Yes, exactly, the showrooms are coordinated with each other.
Former employee
2 years ago
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The item should be available to view in all of our shops. However, it is not in stock in all of them; this can be checked in the availability section.
I understood that too and was a little disappointed that there was no cover included.
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Hi
I'm also looking for batteries for the Fairphone 5 on a weekly basis - but for a different reason, I just want to have a backup battery. Fairphone itself doesn't offer any on their website yet. I think they will only become available once most of the smartphones have been sold. Although the Fairphone easily lasts a day - I always have at least 50% left in the evening - I want to be able to fall back on a second battery.
Regarding your problem: I would return the Fairphone as a warranty claim. It hardly seems to be a battery problem. You still have a long warranty and should make use of it. I hope you enjoy your new Fairphone
Helpful answer
First of all: I have no similar problems with the device.
There is a detailed article on the topic in the Fairphone user forum: https://forum.fairphone.com/t...
The recommendations there are probably the same as the list you received from support.
Precisely because you had the problem from the start, I would exchange the device if I were you. There is a lot to suggest that you have got a mechanically faulty device. This is annoying, but in my opinion, further tinkering will only prolong the trouble.
I hope you get a new device quickly and are as happy with it as I am.
Hi Crisella
The business idea of Fairphone is sustainability. Therefore: no. A charging cable or mains adapter is not included, as you probably already have both. The connections are standardised. You need a cable with a USB-C connection. If you don't have one, you can order one from Digitec.
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Hi Stefan,
You can extend the warranty to 5 years directly at Fairphone by uploading proof of purchase.
I just did that too, and your question reminded me of it :D
Best regards,
Eduard
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The first 2 years are handled by digitec (legally prescribed warranty period). The extension for a further 3 years is offered directly by Fairphone. To do this, you have to register your device with Fairphone and then receive confirmation of the warranty period. This was already the case with the FP4.
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So far, no callers have complained. Not even in hands-free mode.
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