Microsoft Surface Dock
Docking port (proprietary), 8 ports
Questions about Microsoft Surface Dock
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A power supply unit is of course included, but not a network cable.
I thought the DP Alt Mode was only available for USB C. But since the dock has 2 Mini Displayport ports, I'm not sure what the question is about...
According to Microsoft, the Surface Pro 8 should be compatible with this docking station: https://support.microsoft.com/de-de/surface/ermitteln-ihres-surface-docks-und-der-zugeh%C3%B6rigen-features-591c07f4-2784-24cf-6445-6fa059237461
Compatibility:
Surface Pro 7+
Surface Pro 8
Surface Laptop Studio
Surface Laptop 4
Surface Book 3 (13.5" & 15")
Surface Laptop 3
Surface Pro 7
Supports dual 4k monitors at 30Hz:
Surface Go 3
Surface Laptop Go
Surface Book 2
Surface Laptop 2
Surface Laptop
Surface Pro X
Surface Pro 6
Surface Pro (5th Gen)
Surface Go 2
Surface Go
Not compatible with:
Surface Pro 4
Surface Pro 3
Surface Book (1st Gen)
I connected it via mDP to DP (v1.4) and the result is that the picture is "distorted". None of the many setting options have done anything for me. The screen I am using is the BenQ EX3501R.
I therefore contacted BenQ's Tech Support yesterday. Let's see what they think.
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The 3.5mm port is not optical. It is a normal headphone output. There are no optical outputs. It may be possible to upgrade via USB...
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I have the part abroad, so I can't check; from memory: The part is very close to where I set up the Surface Book and has the cable rolled up in a few loops; I estimate the length to be about 1m to 1.20m at the longest.
The docking station only has two mini-DP connections. For HDMI you still need an adapter (must be an Active Adapter). Recommend the one from Microsoft Microsoft Mini Display Port to (HDMI, 23cm) or from Club 3D Club 3D Active Mini DisplayPort to (HDMI, 15cm).
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Unfortunately, this docking station is not compatible with the older Surface models as they have different connectors.
I don't quite understand. You simply switch on the surface as usual and wake up your display device from sleep mode.
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The two docking stations are technically identical, the ports should be adapted soon.
The "For Business" models are distinguished by an extended manufacturer's warranty service: Microsoft will send a replacement device if warranty services are requested.
The Microsoft Surface Dock 2 has a total of 6 connections:
- 2x USB-C ports (video-capable, support two 4K monitors at 60 Hz)
- 2x USB-C ports (on the front, for faster charging and higher data transfer rates)
- 2x USB-A ports
- 1x Ethernet connection
- 1x 3.5 mm audio connection
Yes, the Surface Dock 2 is compatible with the Surface Pro 11. You can easily connect two monitors and other peripherals.
Is this the right cable? Not all USB-C to USB-C cables pass the image. I had this problem on my screen. I ordered another cable and it passed.
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According to our information, we unfortunately do not offer this separately.
Yes, Dock 2 will certainly help.
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This has nothing to do with the Surface dock. If you are using the Unify receiver for your Logitech mouse/keyboard, you can "programme" it yourself. Contact logitech support or use google for the necessary steps.
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When docked, press the Windows+P key combination and then select 'Expand' from the menu on the right-hand side, then all monitors should be active, including Surface.
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You need the Power Supply Model 1749, not only a cord. The cord is attached to the power suply.
I can't say, I have a Surface Pro 8 and it works great
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The main connection is Microsoft Docking Port (proprietary), misleading information published due to the automatic import of product specifications into the database is corrected in the shortest possible time.
Thank you for the information about the solution, we also have the model of the cable in 1.5m length in the rangePurelink Cable ULS Cert. 4K High Speed Mini DisplayPort - HDMI, 1.5 m (1.50 m, DisplayPort)
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Does the behaviour occur with the laptop closed or open (or both)?
The dock only has a limited resolution it can provide, perhaps this is exceeded with the external screen plus the laptop screen.
My only thought would be that the monitors are on auto input detect and not set to the input you are using.
Just a guess - hope it works.
This behaviour is unusual and difficult to assess remotely.
Please contact Microsoft technical support. The experts can offer you a targeted solution.
https://www.microsoft.com/de-ch/contact.aspx
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